Men's Basketball Gameday Guide
GAMEDAY GUIDE
CREIGHTON TICKET OFFICE
The Creighton Ticket Office is located at 701 Florence Boulevard, Omaha, NE 68102. Tickets may be purchased at this location from 9:00 a.m. to 4:30 p.m., Monday through Friday (holiday hours may apply). Tickets can be purchased in-person only at this location. Additionally, single-game tickets can be purchased online (http://gocreighton.com/mbbtix) or by phone (800-745-3000) exclusively through Ticketmaster. Should you have any additional ticketing questions, please contact the Creighton Ticket Office through email (cuticketoffice@creighton.edu) or by phone (402-280-JAYS).
WILL CALL
Will Call will be open from 10:00 a.m. to 6:00 p.m., Monday through Friday or from 10:00 a.m. through halftime (game days only) at the CHI Health Center Omaha Box Office at designated windows. Pre-purchased items that are not picked up will not be refunded.
ARENA TICKET OFFICE
On gameday, Will Call and sales will open at 10:00 a.m. at the CHI Health Center Omaha Box Office located at 10th and Cass.
SEASON TICKET MANAGEMENT
For all season ticket holders, through your MY CREIGHTON Account, you now have 24-hour access to manage your tickets free of charge! Using your MY CREIGHTON Account, you can:
- View your ticket(s) on your mobile device
- Digitally send your ticket(s) to family and friends if you can't make a game
- Print your ticket(s) to any home or office printer
SECURITY & BAG POLICY
Fans are encouraged to arrive as early as possible (and without bags or unnecessary items, if possible) to get through the enhanced security screening procedures at the entrances so they can make it to their seats before tip-off. Here are three frequently asked questions with answers about security screening and entering CHI Health Center Omaha for Creighton games:
Question: How do I get through the security line quicker?
Answer: ARRIVE EARLY! Security measures are improving to keep you safer and in order to get fans into games on time please arrive as early as possible and avoid bringing any unnecessary bags or items. For Creighton games, venue doors open 90 minutes prior to tip-off and lines can get bogged down with last minute arrivals so budgeting extra time for security can help ensure you have plenty of time to get in, find your seats and not miss any of the game.
Question: Is there an express lane if I don't have a bag to check?
Answer: YES! For those without a bag to be checked there are express lanes at both the main entrance (Convention Center Grand Hall, just north of the ticket lobby escalators) and the Capitol Avenue (10th and Capitol) entrance for Creighton games. All express lane patrons will still have to empty their pockets and be cleared with a walk through metal detector.
Question: When will I need a clear bag and what are the rules?
Answer: Not until December 31, 2017. Clear, colorless plastic tote-bags or a one-gallon clear plastic freezer bag (Ziploc or similar) will be required. Additionally, opaque small or clutch-sized purses/wallets will be allowed, not exceeding 4.5 inches tall by 6.5 inches long, after proper security screening. Also please note that Creighton men's basketball season ticket account holders will receive a Bluejay-branded clear bag in the mail prior to December 31. For more information on the new clear bag policy, click here.
All prohibited items will need to be returned to vehicles. A full list of Guest Services Policy including the prohibited items list can be found at CHI Health Center Omaha can be found here.
PARKING
ACCESSIBLE PARKING
Accessible parking is available in the connecting parking garage and surrounding CHI Health Center Omaha surface lots. These spaces, including van-accessible spaces, are designated for vehicles displaying a current state-issued hangtag or license plate. Drop-off and pick-up locations for guests are located along 10th Street on the West side of the facility by the Arena and Convention Center entrances. Additionally, guests parking in Lot A on the southeast side of the Arena may drop off and pick up guests in the curb cut of this parking lot. Accessible spaces are filled on a first-come, first-served basis so please plan accordingly.
